13th February 2020

Navigator Terminals Launch Brand New Website

Launching Navigator Terminals new and improved website 

Navigator Terminals are excited to announce the launch of our brand new website. We are a dynamic, customer-focused company and one of our biggest aims is to create an effortless experience for all our customers. Our website is often the starting point for our customers journey with us, and it’s essential to ensure we showcase our business, our superior SHEQ standards and great facilities, in the best way possible.

At Navigator we believe that the launch of our new website should provide a fantastic, interactive place to keep up with the latest news about all things Navigator Terminals. We want to provide customers and prospective customers alike, with all the information they need to make informed decisions on utilising our storage facilities. Our new site will provide stats and insight into all of our terminals, as well as the people at the forefront of the day-to-day management of the business.

Navigator operates four terminals, each strategically located in major UK ports and serving key demand centres within the UK. Across these locations we are able to offer our customer’s unique storage solutions for crude, petroleum, aviation, chemical, bitumen, liquefied gas and biofuel products. Our extensive knowledge and experience of handling such a wide range of specialist products shows our versatility in adapting to ever-changing markets.

Jason Hornsby, CEO


We are also introducing brand new Service Principles and Values

Navigator Terminals vision is to be the best service company within the tank storage industry. A satisfied customer is the best business strategy of all, so our customers must experience a standardised and consistent service that sets an industry standard benchmark. 

Our priority is to ensure the safe operation of our facilities, to deliver continuous product availability and to provide the highest level of customer service. We will continue to invest in infrastructure both at existing and new facilities to enable us to maintain these priorities and ensure our customers are able to grow and succeed.

Our Mission is to grow through long-term customer partnerships by being the bulk liquid storage provider that:

  • Shares safety experiences and continuously learns;
  • Is open and transparent with its employees, customers and stakeholders
  • Focuses on each customer’s own growth drivers – their success is our success
  • Has the highest reliability
  • Has the easiest people to deal with
  • Respect its neighbours, the environment and the law.

Service needs to be a high priority to all employees and the values underpin our behaviours and guide the decisions we make every day. We have released a brand new set of Service Principles and Values guidelines. In this document we have outlined key areas of our daily decisions within the business including safety, integrity, teamwork and more. This will allow all our employees to provide you (the customer) with the highest level of service and safety.

Our customers are the heartbeat of the business and that’s why we want to provide the best possible service. Our employees are trained on how to interact with customers and end users in order to make sure that you can feel confident trusting us to complete the tasks set out.

At Navigator we believe that our innovative nature has helped us to become one of the leading forces within the industry. To succeed we must maintain an entrepreneurial culture to think ‘outside of the box’ and respond to customer needs, creating new and additional value.

If you’d like to find out more about our Values, check them out here. Alternatively, if you would like to know more about what we do and the services we offer our customers please don’t hesitate to contact us today!

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